[An update on this story as of February 17, 2020: Uber Support has still yet to respond to James Moed and his multiple requests from further comment. The driver who falsely accused the gay dads of kidnaping their own child, in fact, continues to "drive around with a "Pro Diamond" status with a 4.93 rating," James said in a recent Tweet.]
On January 29 of this year, James Moed took an Uber with his husband, and their newborn son, to the Marriott Marina hotel in the San Diego area. As their newborn son cried in the backseat of the car, the family's driver offered this piece of helpful advice:
The baby just needs his mother.
Any queer dad has been through this scenario a million times — the dreaded "Where's the Mommy?" question. But even when the dads explained that their son had two fathers, not a mother, the driver "didn't back down," Moed said via Twitter.
Little did the couple realize just how perplexed the driver actually was. At 1:30am in the morning, the couple was greeted by a loud knock on their hotel door. Officers from the Port of San Diego Harbor Police Department were on the other side, demanding to see the couple's identification — and their son's.
Last Wed, husband, infant son, and I were staying at @MarriottMarina. At 1:30 AM the @SanDiegoPD knocked on our door, demanding our IDs
— James Moed (@jamesmoed) February 5, 2020
"It turns out the Uber driver who had taken us to the hotel had called the cops – accusing us of child trafficking? Endangerment?" Moed wrote on Twitter. Though the situation was quickly resolved, the couple was nonetheless — and understandably — "freaked out."
"What if we hadn't had his passport?" Moed wrote. "Where can my queer family travel safely?"
The couple took their complaints to Uber. In response — they were refunded $10. "Keep your $10," Moed wrote. "We want proof you keep your LGBTQ riders safe."
After Pink News requested further comment from Uber, the company gave the following canned response:
"As soon as we learned of this incident we launched an investigation. Our Community Guidelines make clear that we do not tolerate discrimination."
The dads, however, are keeping up the fights, demanding evidence of some sort of LGBTQ sensitivity training their drivers must undergo. We'll keep you posted as we learn more.